La Palma Beachfront Suites (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
1. Contact Details
La Palma Beachfront Suites
Georgioupoli
Chania, 73007
Greece
Phone: +30 698 844 9154
Email: info@lapalmasuites.gr
2. Information We Collect
We may collect the following personal information:
• Name
• Email address
• Phone number
• Reservation details
• Any information you provide through contact forms or emails
• Website usage information through cookies
3. How We Use Your Information
Your information may be used to:
• Process accommodation reservations
• Respond to enquiries or requests
• Provide customer support
• Improve our website and services
• Send booking confirmations or reservation updates
• Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
• Contractual necessity (to manage reservations)
• Legitimate interest (to respond to enquiries)
• Legal obligations (such as guest registration requirements)
• Consent where applicable
5. Data Retention
We retain personal data only for as long as necessary to:
• Fulfil booking and customer service obligations
• Comply with legal and accounting requirements
6. Data Security
We implement appropriate security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
7. Cookies
Our website may use cookies to improve browsing experience and analyze website traffic. Cookies do not collect personally identifiable information unless voluntarily provided.
Users can disable cookies through their browser settings.
8. Your Rights (GDPR)
Under European data protection laws, you have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Request data portability
• Withdraw consent where applicable
To exercise these rights, please contact us at: info@lapalmasuites.gr
9. Third-Party Services
Our website may contain links to external websites or booking platforms. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.